Openings >> Patient Case Coordinator I
Patient Case Coordinator I
Title:Patient Case Coordinator I
Labor Type:Contract
Posting #:AB_345_IN
Location:Frisco TX
3+ months contract
Top 5 Qualifications 
1. Call center experience in high call volume center 
2. Pharmacy background 
3. excellent communication skills 
4. customer service 
5. attention to detail 

Location: Frisco, TX 
Number of Positions: 1 
Shift Hours: 10a-7p 
Remote: no 
Local Candidates only: yes 
Education Requirements: High School Diploma, Degree a plus 
Any Certifications: Pharmacy Tech license preferred 
Potential Start Date: ASAP 
Temp to Hire: possible 
Length of Assignment: 3 months 
OT: no 

responsible for customer service and case management Answers basic clinical and program inquiries. Coordinates access to therapies through the patients' healthcare providers. Schedules and conducts appropriate follow-up based on each patient's situation. Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support. Processes incoming enrollment forms for program. Follows up via phone, mail, and/or fax for missing enrollment information. Supports payer research, health care policy library, and state management. Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database. Performs related duties as assigned. Ability to communicate effectively both orally and in writing Strong interpersonal skills Strong organizational skills; attention to detail Ability to proficiently use computer and standard office equipment Working knowledge of Microsoft Office Basic understanding of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management Ability to resolve associate issues effectively and efficiently
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