Openings >> Calibration Technician
Calibration Technician
Summary
Title:Calibration Technician
ID:TF-000596-SK
Labor Type:Contract
Posting #:TF-000596-SK
Location:Worcester, MA
Compensation:N/A
Description

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Immediate need for a Calibration Technician

Duration:      12 Months +

Location:       Worcester, MA

 

Position Summary:

  • We are looking for individuals with metrology background or someone who has calibrated lab equipment. Field Service Engineers or Calibration Technicians.

 

Key Responsibilities:

  • Perform instrument repairs and calibration on laboratory equipment.
  • Act as a company advocate in all capacities in customer laboratories.
  • Effectively communicate with customer as well as other Service Engineers.
  • Represents Unity Lab Services in a positive, professional manner in all dealings with company customers, both external and internal.
  • Promptly acknowledges receipt, and contacts the end-user to schedule services. Ensures that the schedule meets the customer’s needs and entitlement.
  • Communicate schedule of services to Customer Administration and Supervisor on a daily basis.
  • Prioritize and multi-task the workload & customer requirements onsite as designated by the manager or lead.
  • Seeks assistance from peers when unable to quickly meet the customer’s expectations.
  • Close out service activities utilizing administration tools for accurate record keeping, including documenting service calls daily upon completion.
  • Maintains personal Service inventory of replacement parts. Returns defective material in a timely manner, and orders replacements in accordance with company policy.
  • Maintains company assets (tools, inventory, laptop computer, etc.) in good and working condition.
  • Other miscellaneous duties as assigned.

 

Minimum Requirements:

  • Proven ability to diagnose and resolve problems on sophisticated electro-mechanical instrumentation in a commercial scientific laboratory environment.
  • Must demonstrate proficiency in working with people: customer skills, service administrative and business functions.
  • Must demonstrate competency for installations, relocations, calibrations/qualifications, preventive maintenance and troubleshooting/repair, technical support
  • Ability to read, interpret and analyze component layout drawings, assembly drawings, wiring and labeling diagrams.
  • Effective communication skills
  • Ability to prioritize the demands of the job (repair calls, preventative maintenance, installations) and establish realistic schedules to meet requirements.
  • Ability to work independently, and as part of a group, to accomplish individual and team objectives.
  • Independently resolve routine customer satisfaction problems.
  • Demonstrate the company’s values – Integrity, Intensity, Innovation and Involvement.
  •  

Non-Negotiable Hiring Criteria:

  • State certification to Work on a wide range of products containing refrigeration components
  • 2+ years of  Service Engineer experience
  • Must have strong interpersonal skills, and be able to communicate effectively with a wide variety of people.
  • High school diploma/equivalent required.
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