Openings >> Complaint/CAPA Analyst
Complaint/CAPA Analyst
Title:Complaint/CAPA Analyst
Labor Type:Contract
Posting #:TF-003542-HA
Location:Fair Lawn, NJ

Immediate need for a Complaint/CAPA Analyst

Duration:      10 Months +

Location:       Fair Lawn, NJ


Key Responsibilities:

  • Conduct and lead the investigation and analysis of reported customer complaints per Quality Management System procedures using problem solving methodology to identify root cause.
  • Initiate and manage to closure, CAPA (Corrective Action/Preventive Action) investigations for customer complaints, recurring NCR's, audit non-conformances, and other investigations using problem solving methodology to identify root cause and implement effective corrective action.
  • Conduct CAPA effectiveness verification using risk management tools to evaluate impact of changes.
  • Analyze trend data, process capability data and other quality metrics in order to proactively propose specification or process changes.

Minimum Requirements:

  • Responsibility and experience for the above in an ISO/cGMP, Automotive or aerospace environment.
  • Proven track record of hands-on problem solving expertise and driving continual improvement in a manufacturing environment.
  • Advanced proficiency of Excel, Word, PowerPoint, including data analysis and statistical methods. Professional Characteristics:
  • Results-oriented work attitude that exhibits initiative, energy, drive, creativity, collaboration, assertiveness, diplomacy, risk-based decision making and ambition.
  • Excellent interpersonal skills: ability to be a team player, build and maintain relationships with internal and external customers; highly functioning team leader and team member in a multi-skilled, dynamic business environment.
  • Demonstrated ability to manage time wisely and effectively prioritize multiple competing tasks.
  • Strong verbal and written communication skills.
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